DAISY: Gratitude That Transcends the Moment

J Nurs Adm. 2020 Oct;50(10):499-501. doi: 10.1097/NNA.0000000000000923.

Abstract

DAISY stories express gratitude from patients and families for extraordinary and compassionate nursing care. These stories share what extraordinary care looks like to the nominator as they describe their relationship with their nurse and communicate a profound sense of gratitude that goes beyond the moment of care. This sense of gratitude can have a transcending impact on others, including healthcare organizations, as demonstrated by one family's experience.

MeSH terms

  • Empathy*
  • Humans
  • Nurse's Role
  • Nurse-Patient Relations*
  • Nursing Staff / psychology*
  • United States