Enhancing hospitality business performance: The role of entrepreneurial orientation and networking ties in a dynamic environment

Kayhan Tajeddini; Emma Martin; Alisha Ali

doi:10.1016/j.ijhm.2020.102605

Enhancing hospitality business performance: The role of entrepreneurial orientation and networking ties in a dynamic environment

Int J Hosp Manag. 2020 Sep:90:102605. doi: 10.1016/j.ijhm.2020.102605. Epub 2020 Jul 15.

Authors

Kayhan Tajeddini¹, Emma Martin¹, Alisha Ali¹

Affiliation

¹ Sheffield Business School, Service Sector Management, Sheffield Hallam University, City Campus, Howard Street, Sheffield, S1, 1WB, UK.

Abstract

Utilizing a sample of 192 hospitality firms, this study investigates the moderating role of a dynamic environment, coupled with business and social networking ties and technology resources, on the relationship between entrepreneurial orientation and organizational performance in hospitality firms. This research is novel in that we adopt business network ties and social network ties as two moderating variables along with technology resources between entrepreneurial orientation and business performance, providing evidence on a topic which has received little attention to date. The results posit that in an uncertain, dynamic environment a higher level of risk and entrepreneurial orientation benefit business performance especially when coupled with strong business and social networks.

Keywords: Business networking ties; Dynamic environment; Entrepreneurial orientation; Hospitality; Social networking ties; Technology resources.