The Collaborative Filtering (CF) algorithm based on trust has been the main method used to solve the cold start problem in Recommendation Systems (RSs) for the past few years. Nevertheless, the current trust-based CF algorithm ignores the implicit influence contained in the ratings and trust data. In this paper, we propose a new rating prediction model named the Rating-Trust-based Recommendation Model (RTRM) to explore the influence of internal factors among the users. The proposed user internal factors include the user reliability and popularity. The internal factors derived from the explicit behavior data (ratings and trust), which can help us understand the user better and model the user more accurately. In addition, we incorporate the proposed internal factors into the Singular Value Decomposition Plus Plus (SVD + +) model to perform the rating prediction task. Experimental studies on two common datasets show that utilizing ratings and trust data simultaneously to mine the factors that influence the relationships among different users can improve the accuracy of rating prediction and effectively relieve the cold start problem.