The research project 3P- Patients and Professionals in Productive Teams has studied different patient-centred teamwork models for patients with chronic conditions and multi-morbidities. This paper presents outcomes from a qualitative study on the information flow and technology use in patient-centred care teams utilizing telemedicine, located in three health regions of Norway and Denmark. The aim was to identity barriers for collaborative work and propose models for the e-solutions of the future. The study showed fragmentation in information storage with limited interoperability causing that several systems had to be used for telemedicine follow-up and there was limited teamwork support functionality.
Keywords: patient-centred care; technology assessment; telemedicine.