Perceptions, Experiences, and Outcomes of Lactation Support in the Workplace: A Systematic Literature Review

J Hum Lact. 2020 Nov;36(4):657-672. doi: 10.1177/0890334420930696. Epub 2020 Jun 12.

Abstract

Background: Despite legislation requiring break time and a private space to express milk, variations exist in accommodations for breastfeeding employees in the United States.

Research aims: We aimed to describe employee and employer perceptions of and experiences with workplace lactation support in the United States and to identify research needed to inform workplace lactation support programs.

Methods: We searched Academic Search Complete, Business Search Complete, CINAHL, MEDLINE, PubMed, and PsycInfo for peer-reviewed articles published from 2009 to 2019 (n = 1638). We included 27 articles. Studies were categorized into four non-exclusive themes: (a) employee perceptions of and experiences with workplace lactation support; (b) employer reports of workplace lactation support; (c) association between workplace lactation support and business outcomes; and (d) association between workplace lactation support and breastfeeding outcomes.

Results: Analyses of associations between lactation support at work and employee breastfeeding outcomes (n = 14, 52%), and employee perceptions of and experiences with lactation support at work (n = 14, 52%) were most common, followed by employer reports of lactation support (n = 3, 11%) and associations between lactation support at work and job satisfaction (n = 3, 11%). Results indicated that workplace lactation support varied by employer, and that employee perceptions of and experiences with workplace lactation support varied by demographic and employment characteristics. The use of cross-sectional designs, unvalidated instruments, and limited representation from women with low incomes and minorities were common study limitations.

Conclusions: More research is needed to learn about experiences of employers and low-income and minority women with workplace lactation support and associations with business-relevant outcomes.

Keywords: breastfeeding; breastfeeding barriers; breastfeeding experience; breastfeeding support; lactation workplace programs.

Publication types

  • Systematic Review

MeSH terms

  • Adult
  • Breast Feeding / psychology*
  • Breast Feeding / trends
  • Female
  • Humans
  • Job Satisfaction
  • Mothers / psychology*
  • Organizational Policy
  • Perception*
  • Social Support*
  • Women, Working / psychology
  • Workplace / psychology
  • Workplace / standards*