Ecosystem services depend on the interrelation between people and the environment, and people are increasingly recognizing the social value of ecosystem services. Based on humans needs related to the values of ecosystem services, riparian greenways, properly planned and managed for resiliency, could provide great opportunities for social ecological change and transformation toward sustainability. We focus on the ecosystem service values of such greenways based on resilience in urban communities. The purpose of this study is to assess the social value of ecosystem services for resilient riparian greenway planning and management based on a survey of residents living near the Yangjaecheon riparian greenway in Gwacheon, South Korea. First, cluster analysis was performed with data from 485 completed surveys to identify different groups of respondents. Importance-performance analysis (IPA) was then applied to develop planning and management guidance for the riparian greenway based on group characteristics. Two distinct groups were identified: the Strong Social Value of Ecosystem Services group and the Neutral Social Value of Ecosystem Services group. Different distributions were found between the two groups based on gender and residency period, and significant differences were also found for age and familiarity with the riparian greenway. The results show what each group perceived to be important and how well the riparian greenway met their expectations regarding ecosystem services. These results indicate the perceived value of ecosystem services on the basis of the group characteristics, helping establish the direction for resilient riparian greenway planning and management approaches.
Keywords: cluster analysis; familiarity; importance-performance analysis; perception.