Purpose: The main purpose of this study was to explore the experience associated with patient's decision to have or not have orthognathic treatment.
Methods: Phenomenological methodology was used in this study. Ten patients were collected from January 2018 to March 2018, who were consulted in the Department of Oral and Craniomaxillofacial Surgery, Center of Craniofacial Orthodontics in Shanghai Ninth People's Hospital. They were interviewed by semi-structured, face to face in-depth interviews. Data were organized and analyzed by Colaizzi methods.
Results: By reading, analysis and extraction, two topics, i.e, motivation and interference factor were obtained.
Conclusions: The treatment information service was limited. Further research is needed to improve the information services that support the treatment decision of malocclusion patients and help them to make the best choice.