Developing successful environmental decision support systems: Challenges and best practices

Abstract

Environmental decision support systems (EDSSs), or DSS applied in the environmental field, have been developed for over 40 years now. However, most of these tools fail to find use or fall out of use extremely quickly. In the aim of aiding in the conception and development of practical and successful decision support systems, i.e. systems that can lead to positive outcomes, this review looks over the existing literature, both EDSS-centric and from broader decision-related fields, to highlight some of the most important challenges influencing the success and usability of these systems. In all, 13 major challenges facing EDSS development were identified and over 60 recommendations and best practices were provided to address these challenges. Though this paper is mainly focused on environmental decision support systems, most of the highlighted information and conclusions are applicable to the development of decision support systems in any field.

Keywords: Best practices; Decision-making; Development challenges; Environmental decision support system; Evaluation; Stakeholders.