Query Based Intelligent Web Interaction with Real World Knowledge

Ong Sing Goh; Chun Che Fung; Kok Wai Wong

doi:10.1007/s00354-007-0031-7

Query Based Intelligent Web Interaction with Real World Knowledge

New Gener Comput. 2007;26(1):3-22. doi: 10.1007/s00354-007-0031-7. Epub 2008 Mar 14.

Authors

Ong Sing Goh¹, Chun Che Fung¹, Kok Wai Wong¹

Affiliation

¹ School of Information Technology, Murdoch University, South Street, Western Australia, 6150 Australia.

Abstract

This paper describes an integrated system based on open-domain and domain-specific knowledge for the purpose of providing query-based intelligent web interaction. It is understood that general purpose conversational agents are not able to answer questions on specific domain subject. On the other hand, domain specific systems lack the flexibility to handle common sense questions. To overcome the above limitations, this paper proposed an integrated system comprises of an artificial intelligent conversation software robot or chatterbot, called Artificial Intelligence Natural-language Identity (hereafter, AINI), and an Automated Knowledge Extraction Agent (AKEA) for the acquisition of real world knowledge from the Internet. The objective of AKEA is to retrieve real world knowledge or information from trustworthy websites. AINI is the mechanism used to manage the knowledge and to provide appropriate answer to the user. In this paper, we compare the performance of the proposed system against two popular search engines, two question answering systems and two other conversational systems.

Keywords: Artificial Intelligence (AI); Artificial Intelligent Natural Language Identity (AINI); Automated Knowledge Extraction Agent (AKEA); Natural Language Processing (NLP).