The American Society for Clinical Pathology's Job Satisfaction, Well-Being, and Burnout Survey of Laboratory Professionals

Am J Clin Pathol. 2020 Mar 9;153(4):470-486. doi: 10.1093/ajcp/aqaa008.

Abstract

Objectives: To examine job satisfaction, well-being, job stress, and burnout among laboratory professionals.

Methods: The study utilized a cross-sectional survey design. The survey was administered online via the American Society for Clinical Pathology's survey tool, to elicit information about job satisfaction, well-being, job stress, and burnout among medical laboratory professionals.

Results: Although this survey shows high job satisfaction among respondents, overall job-related stress is high and burnout is prevalent. The majority of the respondents rated their work-life balance as "fair." The main contributing factors to job stress, burnout, and work-life balance are quantity of workload and understaffing.

Conclusions: Based on the results of this survey, creating targeted interventions may help improve the quality of well-being programs for laboratory professionals. A comprehensive wellness program developed at the institutional, local, and national levels may improve morale and alleviate the recruitment and retention challenges faced by medical laboratory professionals.

Keywords: Burnout; Education; Job satisfaction; Laboratory professionals; Laboratory workforce; Management/administration; Well-being.

MeSH terms

  • Adult
  • Allied Health Occupations*
  • Burnout, Professional / psychology*
  • Cross-Sectional Studies
  • Female
  • Health Personnel / psychology*
  • Humans
  • Job Satisfaction*
  • Male
  • Middle Aged
  • Occupational Stress / psychology*
  • Pathology, Clinical*
  • Societies
  • Surveys and Questionnaires
  • United States
  • Workload*