Show Don't Tell: Diversity Dishonesty Harms Racial/Ethnic Minorities at Work

Pers Soc Psychol Bull. 2020 Aug;46(8):1171-1185. doi: 10.1177/0146167219897149. Epub 2020 Jan 20.

Abstract

Organizations aim to convey that they are diverse and inclusive, in part, to recruit racial minorities. We investigate a previously unexamined downside of this recruitment strategy: diversity dishonesty, that is, belief that an organization is falsely or incorrectly inflating its actual diversity. In four studies (total N = 871), we found that diversity dishonesty heightened minorities' concerns about fitting in, being authentic, and performing well at the organization. We also found that evidence-based cues (which "show" observers whether the organization has a positive or negative diversity climate), but not expressed cues (which "tell" observers about the organization's diversity), affect these expectations. Using correlational methodologies, Study 1 found these effects were pertinent to African American and Latinx participants' beliefs about their current workplaces, holding other diversity-related measures constant. Studies 2 to 4 used experimental methods to replicate these findings with African American participants, using a hypothetical workplace setting.

Keywords: diversity; identity; intergroup relations; performance; race.

MeSH terms

  • Adult
  • Black or African American / psychology*
  • Cultural Diversity
  • Ethnicity
  • Female
  • Hispanic or Latino / psychology*
  • Humans
  • Interpersonal Relations*
  • Male
  • Minority Groups
  • Organizational Culture*
  • Prejudice*
  • Racial Groups / ethnology*
  • Workplace