The indicators of human capital for hospital-based nursing workforce in Taiwan

Abstract

Aim: To develop a hospital-based nursing human capital model for Taiwan.

Background: Effective nursing management only becomes possible when nurse managers are able to manage and maintain the right equilibrium among human capital components.

Method: We developed an analytic hierarchy process (AHP) model with 8 dimensions and 31 indicators based on extensive literature review and experts' perceptual assessment. We used expert and purposive sampling and invited 82 nursing professionals to rate the importance of these dimensions and indicators. The AHP process was performed to identify the weightage and prioritize the dimensions and indicators of the nursing human capital.

Results: Our analysis showed that, for nursing human capital, health was the most important factor (weight: 34.8%), followed by employee protection (20.4%), work attitude (13.7%), employee stability (10.8%), general nursing training (6.3%), competencies (5.8%), advanced nursing training (4.3%) and clinical nursing experience (3.9%).

Conclusion and implication for nursing management: The model would be most useful for nurse administrators in long-range strategic management. Specifically, the model can be used as a reference to form a rating system to analyse nursing human capital. Health promotion programs and employee protection measures targeting nurses could improve nursing human capital in hospitals.

Keywords: Taiwan; analytic hierarchy process; human capital; nursing; nursing management.