Patient Engagement

Narayana S Murali; Craig E Deao

doi:10.1016/j.pop.2019.07.007

Patient Engagement

Prim Care. 2019 Dec;46(4):539-547. doi: 10.1016/j.pop.2019.07.007. Epub 2019 Jul 31.

Authors

Narayana S Murali¹, Craig E Deao²

Affiliations

¹ Marshfield Clinic Health System, Marshfield Clinic, Suite 1J2, 1000 North Oak Avenue, Marshfield, WI 54449, USA. Electronic address: Murali.Narayana@marshfieldclinic.org.
² Studer Group, 350 West Cedar Street, Suite 300, Pensacola, FL 32502, USA.

PMID: 31655750
DOI: 10.1016/j.pop.2019.07.007

Abstract

As the health system shifts toward population health approach, there is increasing attention to decreasing costs and improving quality. Measuring and improving patient engagement will become a requisite core competency for health systems and care providers. Approximately 70% of deaths and 40% of costs are attributable to a few chronic diseases, which are largely modifiable by practices such as smoking cessation, healthy eating, and exercise, each of which requires patients to play an active role in owning their health. Caregivers and the health system can support patient engagement, making it more likely that patients will take ownership for their health.

Keywords: Compassion; Patient activation; Patient engagement; Trust.

Publication types

Review

MeSH terms

Communication
Delivery of Health Care, Integrated / organization & administration
Humans
Organizational Case Studies
Patient Participation / methods*
Professional-Patient Relations*
Safety Management