An Approach to Recruitment and Retention of Certified Nursing Assistants Using Innovation and Collaboration

J Nurs Adm. 2019 Jul/Aug;49(7-8):354-358. doi: 10.1097/NNA.0000000000000767.

Abstract

Turnover rates for nursing assistants (NAs) cause considerable financial cost to healthcare organizations and negatively impact the quality of care and patient satisfaction. In 1 organization, a task force was created to focus on NA recruitment and retention. The task force evolved into a committee consisting of NAs representing all inpatient settings, a nursing director and manager, and human resources. Recruitment and retention were evaluated, and collaborative strategies were initiated for improvement in recruiting and retention of the current NA workforce.

MeSH terms

  • Hospitals
  • Humans
  • Job Satisfaction
  • Nursing Assistants / psychology
  • Nursing Assistants / statistics & numerical data*
  • Personnel Staffing and Scheduling / statistics & numerical data
  • Personnel Turnover / statistics & numerical data*