Establishment of a new bioinformatics service at the Samuel J. Wood Library of Weill Cornell Medicine was successfully achieved through reference to existing programs and utilization of established success factors. Setting the vision, focusing on the essentials, designing for value, and implementing continuous improvement through feedback, helped to create a successful and integrated bioinformatics service for the medical research community.
Keywords: Academic medical libraries; bioinformatics; collaboration; data carpentry; feedback; program implementation.