The Intergenerational Impact of Management Relations on Nurse Career Satisfaction and Patient Care

J Nurs Adm. 2018 Dec;48(12):636-641. doi: 10.1097/NNA.0000000000000695.

Abstract

Objective: This article provides insights into the role of management relations on nurses' career satisfaction across different career stages.

Background: Managers and positive relations with staff are critical to improving job satisfaction, career development, and retention for new graduates to mid- to late-career nurses.

Methods: Using a descriptive qualitative approach, we conducted a thematic analysis of 18 focus groups held in 8 Canadian provinces with 185 student, early-career, and mid- to late-career nurse participants.

Results: Student participants expressed the need for a supportive environment to enable successful transition to practice. Early-career nurses expected effective leadership at the unit level, effective communication, and positive working relationships to enable best care outcomes. Mid- to late-career nurses were most dissatisfied with management interactions and relationships.

Conclusions: Management relations are important across all career stages, affecting patient care and job satisfaction. Findings provide insight into how nurse-manager relations can be enhanced from new graduate support to guidance in career development and ongoing recognition and respect for nurses throughout their careers.

MeSH terms

  • Adult
  • Burnout, Professional / psychology
  • Female
  • Humans
  • Intergenerational Relations*
  • Interpersonal Relations*
  • Job Satisfaction*
  • Male
  • Nurse's Role / psychology*
  • Personnel Staffing and Scheduling
  • Workplace / psychology*