Rethinking Morbidity and Mortality Conference

Abstract

This article will discuss the importance of an effective morbidity and mortality (M&M) conference toward supporting a proactive and preventative approach to patient safety and quality improvement (PSQI). Key characteristics will be discussed that enhance this process for being a mechanism for driving positive PSQI culture change that permeates the department. The focus of this article will be on how to approach the structure and process of this conference for maximal benefit.

Keywords: Just culture; Morbidity and mortality conference; Otolaryngology; Patient safety; Quality improvement.