Alternatives to Care in Physician Offices: Patients' Expectations and Satisfaction

J Gen Intern Med. 2018 Oct;33(10):1598-1600. doi: 10.1007/s11606-018-4520-9.

Authors

Dana B Mukamel¹, Alpesh Amin², Yuxi Shi³, Heather Ladd³, Dara H Sorkin³

Affiliations

¹ Department of Medicine, Division of General Internal Medicine; iTEQC Research Program, University of California, Irvine, Irvine, CA, USA. dmukamel@uci.edu.
² Department of Medicine, University of California, Irvine, Orange, CA, USA.
³ Department of Medicine, Division of General Internal Medicine; iTEQC Research Program, University of California, Irvine, Irvine, CA, USA.

No abstract available

Keywords: ambulatory care settings; patient expectations; patient satisfaction; retail clinics; urgent care; virtual physicians.

Publication types

Research Support, Non-U.S. Gov't

MeSH terms

Ambulatory Care Facilities / organization & administration*
Attitude to Health*
California
Humans
Patient Satisfaction*
Physicians' Offices / organization & administration*
Quality of Health Care
Socioeconomic Factors
Waiting Lists