The saturation of emergency departments due to inappropriate attendance by patients is becoming increasingly commonplace. It often leads to the discontent of users, due to long waiting times, and stretches the hospital staff physically, mentally and psychologically. Innovative organisation models have been developed abroad. They draw on the skills of advanced practice nurses in emergency departments. The impact of these models has been assessed very positively in numerous studies. They improve the quality and safety of care as well as the satisfaction of users.
Keywords: advanced practice nurse; collaborative practice; emergency department; infirmière de pratique avancée; innovation; performance; pratique collaborative; urgences.
Copyright © 2018. Published by Elsevier Masson SAS.