Is health literacy associated with greater medical care trust?

Int J Qual Health Care. 2018 Aug 1;30(7):514-519. doi: 10.1093/intqhc/mzy043.

Abstract

Objective: To examine the relationship between health literacy and trust in physicians and in the healthcare system.

Design: A cross-sectional survey of a nationally representative sample of adults.

Setting: Taiwan.

Participants: Non-institutionalized adults (N = 2199).

Main measures: Trust in physicians was a composite measure assessing respondents' general trust in physicians and their perceptions of their physician's communication, medical skills, beneficence, honesty, confidentiality, respect and fairness. Trust in the healthcare system was a single-item measure. Health literacy was measured by four items.

Results: Respondents with higher health literacy had, overall, higher levels of trust in physicians (P<0.001) and in the healthcare system (P = 0.04). Health literacy remained significantly and positively associated with trust in physicians (P<0.001) and in the healthcare system (P = 0.001) after adjusting for respondents' sociodemographic characteristics.

Conclusions: Our findings demonstrate that health literacy is positively associated with trust. Actionable plans targeting health literacy at the national and local levels to establish a health literate care environment may contribute to enhancing trust in physicians and the healthcare system.

MeSH terms

  • Adult
  • Cross-Sectional Studies
  • Delivery of Health Care*
  • Female
  • Health Literacy / statistics & numerical data*
  • Humans
  • Male
  • Middle Aged
  • Physician-Patient Relations*
  • Taiwan
  • Trust*