High-dependency care: experiences of the psychosocial work environment

Br J Nurs. 2017 Nov 23;26(21):1163-1169. doi: 10.12968/bjon.2017.26.21.1163.

Abstract

Aim: to explore high-dependency care nurses' experiences of their psychosocial work environment.

Methods: four focus groups were conducted with 23 emergency and critical care hospital nurses in Brunei. All sessions were recorded, transcribed verbatim and analysed using inductive-approach thematic analysis.

Findings: three major themes were identified. 'Specialisation/specific skills' explained a fundamental requirement for the high-dependency care nurses to work effectively and efficiently in their workplace. 'Task completion' narrated the pressure they experienced to complete their tasks within time constraints exacerbated by a reduced number of staff. 'Acknowledgement' signified their need for fair and adequate reward for their hard work through career progression and promotion.

Conclusion: this study facilitates the design of future interventions and policies that promote a healthy psychosocial work environment by ensuring nurses working in these areas have the required specialisation skills, there is a balance of workload and nurse-to-patient ratios, and they are offered fairness and equity in career progression and promotion.

Keywords: Critical care nursing; Emergency nursing; Psychosocial; Reward; Work environment; Workload.

MeSH terms

  • Adult
  • Attitude of Health Personnel*
  • Brunei
  • Career Mobility
  • Clinical Competence
  • Critical Care Nursing*
  • Emergency Nursing*
  • Female
  • Focus Groups
  • Humans
  • Male
  • Needs Assessment*
  • Nursing Staff, Hospital*
  • Occupational Stress
  • Workload