Engagement, resilience and empathy in nursing assistants

Abstract

Objective: To analyse the levels of engagement, resilience and empathy, and the relationship between them, in a sample of nursing assistants working in different private institutions in Huelva.

Method: A transversal, descriptive study. The sample comprised 128 nursing assistants working in private health centres of Huelva. They were given the following instruments: resilience scale Wagnild and Young, Interpersonal Reactivity Index and Utrech Work Engagement Scale.

Conclusions: There is a relationship between the cognitive and emotional components of engagement and empathy. Certain sociodemographic variables associated with the organisation of work and working conditions are associated with level of engagement.

Keywords: Auxiliares de enfermería; Empathy; Empatía; Engagement; Engagement (compromiso); Nursing assistants; Resilience; Resiliencia.