Leveraging Twitter to gauge evacuation compliance: Spatiotemporal analysis of Hurricane Matthew

PLoS One. 2017 Jul 28;12(7):e0181701. doi: 10.1371/journal.pone.0181701. eCollection 2017.

Abstract

Hurricane Matthew was the deadliest Atlantic storm since Katrina in 2005 and prompted one of the largest recent hurricane evacuations along the Southeastern coast of the United States. The storm and its projected landfall triggered a massive social media reaction. Using Twitter data, this paper examines the spatiotemporal variability in social media response and develops a novel approach to leverage geotagged tweets to assess the evacuation responses of residents. The approach involves the retrieval of tweets from the Twitter Stream, the creation and filtering of different datasets, and the statistical and spatial processing and treatment to extract, plot and map the results. As expected, peak Twitter response was reached during the pre-impact and preparedness phase, and decreased abruptly after the passage of the storm. A comparison between two time periods-pre-evacuation (October 2th-4th) and post-evacuation (October 7th-9th)-indicates that 54% of Twitter users moved away from the coast to a safer location, with observed differences by state on the timing of the evacuation. A specific sub-state analysis of South Carolina illustrated overall compliance with evacuation orders and detailed information on the timing of departure from the coast as well as the destination location. These findings advance the use of big data and citizen-as-sensor approaches for public safety issues, providing an effective and near real-time alternative for measuring compliance with evacuation orders.

MeSH terms

  • Cyclonic Storms*
  • Databases as Topic
  • Geography
  • Guideline Adherence*
  • Humans
  • Social Media*
  • Spatio-Temporal Analysis*
  • Time Factors
  • Travel
  • United States

Grants and funding

This study was partially funded by the University of South Carolina through the 2015 SCFloods Research Initiative [grant no. 13540-16- 40838]. The first author of this paper wants to express its gratitude to the Fulbright Program and the Spanish Fulbright Commission and Iberdrola, as sponsoring company, for the educational funding for the doctoral degree at the University of South Carolina. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.