Emotional intelligence and coping styles: An intervention in geriatric nurses

Appl Nurs Res. 2017 Jun:35:94-98. doi: 10.1016/j.apnr.2017.03.001. Epub 2017 Mar 2.

Abstract

Current research indicates a relationship between EI, stress, coping strategies, well-being and mental health. Emotional intelligence skills and knowledge, and coping strategies can be increased with training.

Objective: The aims of this study were to use a controlled design to test the impact of theoretically based training on the different components of EI and coping styles in a sample of nurses working with older adults.

Methods: A group of 92 professionals (RN and CAN) who attended a workshop on EI were included in the study. They completed a self-reported measure of EI and coping styles on three occasions: pre- and post-workshop and at one year follow-up. The EI workshop consisted of four 4-h sessions conducted over a four-week period. Each session was held at the one-week interval. This interval allowed participants to apply what was taught during the session to their daily life. The instruments to measure the EI and coping were the Trait Meta-Mood Scale and the CAE test.

Results: There were significant differences between the pre- and post-workshop measures both at the end of the workshop and up to one year for both the Trait Meta-Mood Scale scores and the CAE test. There was a significant increase in the EI and coping styles after the workshop and one year thereafter.

Conclusion: The workshop was useful for developing EI in the professionals. The immediate impact of the emotional consciousness of individuals was particularly significant for all participants. The long-term impact was notable for the significant increase in EI and most coping styles.

Keywords: Educational environment; Emotion regulation; Emotional intelligence; Learning; Nursing; Socio-emotional skills; Stress.

MeSH terms

  • Adaptation, Psychological*
  • Adult
  • Attitude of Health Personnel*
  • Emotional Intelligence*
  • Female
  • Geriatric Nursing / methods*
  • Humans
  • Male
  • Middle Aged
  • Nursing Staff / psychology*
  • Surveys and Questionnaires