Systems of particles with long-range interactions present two important processes: first, the formation of out-of-equilibrium quasistationary states (QSS) and, second, the collisional relaxation towards Maxwell-Boltzmann equilibrium in a much longer time scale. In this paper, we study the collisional relaxation in the Hamiltonian mean-field model using the appropriate kinetic equations for a system of N particles at order 1/N: the Landau equation when collective effects are neglected and the Lenard-Balescu equation when they are taken into account. We derive explicit expressions for the diffusion coefficients using both equations for any magnetization, and we obtain analytic expressions for highly clustered configurations. An important conclusion is that in this system collective effects are crucial in order to describe the relaxation dynamics. We compare the diffusion calculated with the kinetic equations with simulations set up to simulate the system with or without collective effects, obtaining a very good agreement between theory and simulations.