Designing Novel Health ICTs to Support Work, Not Generate It: Five Principles

Stud Health Technol Inform. 2017:234:262-268.

Abstract

In this paper, we offer five principles to inform how health ICT designers and healthcare organizations address and mitigate issues relating to clinician documentation burden. We draw on our experience and empirical work designing an ICT intervention, ActionADE, to illustrate how our team developed and will use these principles to ease documentation burden for clinician-users.

Keywords: Documentation burden; electronic medical record; information and communication technology; medical record; sociotechnical.

MeSH terms

  • Documentation*
  • Humans
  • Medical Informatics