Raising concerns and reporting poor care in practice

Nurs Stand. 2016 Dec 7;31(15):55-63. doi: 10.7748/ns.2016.e10665.

Abstract

This article considers the issue of poor care and how nurses should respond when they encounter it. Several reports and inquiries into failings in care have called into question the standards of care provided by nurses. Of equal concern is the observation that in some instances, poor care is unreported. While there may be underlying structural and organisational reasons for this, it is contended that nurses have a legal, moral and professional obligation to report poor care when they become aware of it.

Keywords: Francis report; failings in care; poor care; raising concerns; reporting concerns; whistleblowing.

MeSH terms

  • Humans
  • Quality of Health Care*
  • United Kingdom
  • Whistleblowing*