A structural instability in the orthorhombic carbonitridosilicate La2Si4N6C arises when calculating the ab initio phonon dispersion curves. The presence of imaginary modes indicates the compound reported in space group Pnma is dynamically unstable with the eigenvectors showing a monoclinic distortion pathway leading to space group P21/c. Synthesizing La2Si4N6C using a high-temperature route and conducting a co-refinement with high-resolution synchrotron X-ray and neutron powder diffraction shows the predicted peak splitting confirming the predicted lower symmetry crystal structure. Further, the combination of ab initio computation, neutron diffraction, and a total scattering analysis based on a neutron pair distribution function analysis supports that the anions are fully ordered and that carbon is only found on the central position of a star-shaped C(SiN3)4 unit. These results illustrate the power of combining computation and experiment to unequivocally solve crystal structures from polycrystalline powders.