The choice of the university program represents an important and difficult step for a large part of high school students, especially for those who have to change city and lifestyle to follow their ambitions. In particular, for students with disabilities this choice is even more complicated due to their specific needs concerning both their educational and everyday life. In order to bridge the gap between high school and the University of Pisa, supporting the students during the selection of the program and their stay in Pisa, this paper presents a new model for matching the needs of the students and the existing services in Pisa, with particular attention to those with disabilities. It is based on questionnaires to assess the needs of the students and an accessible website to make available information about places and services offered in Pisa and its surrounding.