Observations and lessons learnt from non health professionals evaluating a health search engine

Stud Health Technol Inform. 2014:205:940-4.

Abstract

This article presents the results of one of the stages of the user-centered evaluation conducted in a framework of the EU project Khresmoi. In a controlled environment, users were asked to perform health-related tasks using a search engine specifically developed for trustworthy online health information. Twenty seven participants from largely the Czech Republic and France took part in the evaluation. All reported overall a positive experience, while some features caused some criticism. Learning points are summed up regarding running such types of evaluations with the general public and specifically with patients.

Publication types

  • Multicenter Study

MeSH terms

  • Consumer Behavior / statistics & numerical data*
  • Consumer Health Information / statistics & numerical data*
  • Czech Republic
  • France
  • Health Information Systems / statistics & numerical data*
  • Health Literacy / statistics & numerical data*
  • Health Personnel
  • Meaningful Use
  • Search Engine / statistics & numerical data*