Psychometric evaluation of the patient satisfaction with logistical aspects of navigation (PSN-L) scale using item response theory

Med Care. 2014 Apr;52(4):354-61. doi: 10.1097/MLR.0000000000000089.

Abstract

Background: Patient navigation--the provision of logistical, educational, and emotional support needed to help patients "navigate around" barriers to high-quality cancer treatment offers promise. No patient-reported outcome measures currently exist that assess patient navigation from the patient's perspective. We use a partial independence item response theory model to report on the psychometric properties of the Patient Satisfaction with Navigation, Logistical measure developed for this purpose.

Methods: We used data from an ethnically diverse sample (n = 1873) from the National Cancer Institute Patient Navigation Research Program. We included individuals with the presence of an abnormal breast, cervical, colorectal, or prostate cancer finding.

Results: The partial independence item response theory model fit well. Results indicated that scores derived from responses provide extremely precise and reliable measurement between -2.5 SD below and 2 SD above the mean and acceptably precise and reliable measurement across nearly the entire range.

Conclusions: Our findings provide evidence in support of the Patient Satisfaction with Navigation, Logistical. Scale users should utilize 1 of the 2 described methods to create scores.

Publication types

  • Evaluation Study
  • Research Support, N.I.H., Extramural
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Delivery of Health Care / methods
  • Delivery of Health Care / standards
  • Female
  • Health Services Accessibility / standards*
  • Humans
  • Male
  • Neoplasms / diagnosis
  • Neoplasms / therapy
  • Patient Satisfaction* / statistics & numerical data
  • Psychometrics
  • Reproducibility of Results
  • Surveys and Questionnaires