The article contains data about the peculiarities of socio-economic and health-organization factors in the rendering emergency and out-patient care for elderly and senile patients with arterial hypertension. The results of study of satisfaction by medical care quality depending on the age and gender of the patients are discussed. A large number of living alone and widowed patients among elderly patients is marked. About half of the respondents in both groups are low-income; among middle-income respondents a low proportion of the elderly is observed. The majority of patients can be admitted to the doctor in the polyclinic no earlier than 2 to 7 days from the moment of entry. The obtained data should be taken into account when forming a model of medical-social care for patients with arterial hypertension in older age groups.