Use of an anecdotal client feedback note in family therapy

Fam Process. 2014 Jun;53(2):307-17. doi: 10.1111/famp.12070. Epub 2014 Apr 7.

Abstract

To attain information about divergent agendas in family therapy, as well as incorporate client feedback, we present the Client Feedback Note (CFN). The CFN elicits information about each family member's feelings, learning, dislikes, and wishes for each session. Anecdotal feedback after each session may help the therapist have better insight into the clients' perceptions and experience of the therapy and the therapist. Sensitivity to information generated by the CFN can help both therapist and client work to coconstruct a therapeutic process that is relevant to the diverse needs of the client system. This manuscript will (a) discuss literature supporting the use of client feedback in therapy; (b) present the CFN and rationale for its development; (c) discuss our experiences utilizing the CFN along with case examples that illustrate its use; and (d) identify practical applications, limitations, and potential research with using the CFN in systemic therapy.

Keywords: Client Feedback; Collaborative Therapy; Therapeutic Alliance; Therapist's Use of Self; alianza de trabajo; alianza terapéutica; comentarios del paciente; terapia colaborativa; uso del yo del terapeuta; 合作式心理治疗; 工作联盟; 患者反馈; 治疗师对自我的使用; 治疗联盟.

Publication types

  • Review

MeSH terms

  • Adolescent
  • Adult
  • Anecdotes as Topic*
  • Family Therapy / methods*
  • Feedback, Psychological*
  • Female
  • Humans
  • Male
  • Middle Aged
  • Professional-Patient Relations*
  • Treatment Outcome