Parents of twins face many challenges and difficulties. These can include: the impact of a multiple birth on family life; the impact of preterm birth; coping and adapting to parenthood, particularly during the first year; managing the mismatch between support needed and support received; and the impact of all these factors on the health and wellbeing of themselves, their children and their wider family. The aim of this phenomenological study was to gain insight into parents' experiences and to inform service provision. Seven semistructured, audio-recorded interviews were conducted with mothers in their own home. The interviews were transcribed verbatim and analysed using qualitative methods. Five key themes were identified: Assumptions vs reality; Worries and concerns; Impact on self; Impact on others; and Sources of support. These themes provide insight into the challenges and difficulties encountered by mothers of twins. For most families, the care and support they received during this time was community based and the findings highlighted a need for healthcare professionals to be better informed about the advice and support needed by these families.