Worker evaluation of a macroergonomic intervention in a Brazilian footwear company

Appl Ergon. 2014 Jul;45(4):923-35. doi: 10.1016/j.apergo.2013.11.007. Epub 2014 Jan 22.

Abstract

This article presents a macroergonomic intervention in a Brazilian footwear company and its evaluation by the workers. Using participatory ergonomics, the traditional Taylor/Ford production system was transformed into a socio-technical one and tested by 100 volunteers working during 3.5 years in a pilot production line. Multiskilling and teamwork were the major changes promoted to enlarge and enrich work and make it more flexible. The workers' evaluation pre- and post-intervention showed an increase in overall satisfaction with the work and more commitment to the results and company targets.

Statement of relevance: This study showed that problems and solutions can be identified through participatory ergonomics, that it is easier to involve workers than the managerial staff, and that a macroergonomic intervention, mainly focusing on work organization, led to positive personnel, health and production outcomes, despite management's resistance to changes.

Keywords: Footwear industry; Participatory ergonomics; Workers point of view.

Publication types

  • Evaluation Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Brazil
  • Ergonomics / methods
  • Ergonomics / standards*
  • Female
  • Humans
  • Job Satisfaction
  • Male
  • Manufacturing Industry* / methods
  • Manufacturing Industry* / organization & administration
  • Manufacturing Industry* / standards
  • Personnel Staffing and Scheduling / organization & administration
  • Personnel Staffing and Scheduling / standards
  • Pilot Projects
  • Shoes*
  • Workplace / organization & administration
  • Workplace / psychology
  • Workplace / standards