The effect of boarders on emergency department process flow

J Emerg Med. 2014 May;46(5):706-10. doi: 10.1016/j.jemermed.2013.08.111. Epub 2013 Dec 17.

Abstract

Background: Emergency department (ED) overcrowding with boarders and waiting times are a significant concern in many countries.

Objective: We aim to show the relationship between boarders in the ED and the percentage time to disposition in under 6 h for our ED patients.

Method: A review was carried out to show the percentage of patients presenting to the ED compliant with a 6-h standard per day compared to the number of attendances, the number of admissions to the hospital, and the number of boarders in the ED per day.

Results: Over the 2-year study period, there was an average 0.37% fall in the ED's rate of compliance per day, with a 6-h standard for each boarder in the ED.

Conclusion: Boarding patients in the ED has a negative effect on compliance with our 6-h standard of time to disposition.

Keywords: overcrowding; process flow.

MeSH terms

  • Crowding*
  • Emergency Service, Hospital / statistics & numerical data*
  • Humans
  • Length of Stay / statistics & numerical data*
  • Northern Ireland
  • Patient Admission / statistics & numerical data*