[Cross-sectoral quality assurance in ambulatory care]

Abstract

Overcoming rigid sectoral segmentation in healthcare has also become a health policy target in quality assurance. With the Act to Enhance Competition in Statutory Health Insurance (GKV-WSG) coming into effect, quality assurance measures are to be designed in a cross-sectoral fashion for in- and outpatient sectors equally. An independent institution is currently mandated to develop specific quality indicators for eleven indications. For three of these operating tests have already been commissioned by the Federal Joint Committee. This article depicts the major results of a feasibility study, including a compliance cost estimate, for the aforementioned indications of cross-sectoral quality assurance (cQA). In conclusion, a number of both practical and conceptual basic challenges are still to be resolved prior to the full implementation of cQA, such as a sufficient specification to activate documentation requirements and an inspection system capable of separating actual quality problems from documentary deficits. So far, a comprehensive cost-utility analysis of cQA has not been provided, in particular with comparison to existing QA systems. In order to optimise cost and utility of cQA an evidence-based approach is required for both the extension of cQA areas and for QA provisions.

Keywords: Bürokratiekosten; Dokumentation; Evidenz; Implementierung; Kosten-Nutzen; Machbarkeitsanalyse; Quality assurance; Qualitätssicherung; compliance costs; cost-utility analysis; cross-sectoral; documentation; evidence-based; feasibility study; healthcare; implementation; quality management; segmentation; sektorenübergreifend.