A cross-cultural segmentation of western Balkan consumers: focus on preferences toward traditional fresh cow cheese

J Sci Food Agric. 2013 Nov;93(14):3464-72. doi: 10.1002/jsfa.6350. Epub 2013 Sep 19.

Abstract

Background: Western Balkan countries (WBCs) have a long-standing culinary tradition. The promotion of traditional foods may be a tool for coping with modernisation trends in such transition economies. This paper explores consumer preferences toward food in this region, focusing on a traditional fresh cow cheese locally called 'Mladi Sir'. This product was quoted in all the preliminary focus groups as a common traditional product present in the six WBCs studied: Bosnia-Herzegovina, Croatia, Macedonia, Montenegro, Serbia and Slovenia.

Results: After a literature review investigating the concept of traditional food in WBCs and the implementation of focus groups, a survey including a conjoint analysis on preferences for fresh cow cheese was carried out in 2011 to collect data from 1200 respondents. Four clusters of consumers were identified: one focused more on the local origin; one oriented more toward the scale of production (on-farm and small dairy); the third favouring low prices and the fourth preferring high prices and industrial products.

Conclusion: Policy makers and the supply chain could take these differences in consumer preferences regarding traditional food products into account in order to develop specific strategies.

Keywords: conjoint analysis; consumer preferences; cross-cultural segmentation; traditional cheese; western Balkan countries.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Animals
  • Balkan Peninsula
  • Bosnia and Herzegovina
  • Cattle
  • Cheese*
  • Consumer Behavior*
  • Croatia
  • Cross-Cultural Comparison*
  • Culture
  • Dairying / methods
  • Female
  • Focus Groups
  • Humans
  • Male
  • Middle Aged
  • Montenegro
  • Republic of North Macedonia
  • Serbia
  • Slovenia
  • Surveys and Questionnaires