Developing quality indicators for family support services in community team-based mental health care

Adm Policy Ment Health. 2014 Jan;41(1):7-20. doi: 10.1007/s10488-013-0501-9.

Abstract

Quality indicators for programs integrating parent-delivered family support services for children's mental health have not been systematically developed. Increasing emphasis on accountability under the Affordable Care Act highlights the importance of quality-benchmarking efforts. Using a modified Delphi approach, quality indicators were developed for both program level and family support specialist level practices. These indicators were pilot tested with 21 community-based mental health programs. Psychometric properties of these indicators are reported; variations in program and family support specialist performance suggest the utility of these indicators as tools to guide policies and practices in organizations that integrate parent-delivered family support service components.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Adolescent
  • Benchmarking / organization & administration
  • Child
  • Child, Preschool
  • Community Mental Health Services / organization & administration*
  • Cooperative Behavior
  • Delphi Technique
  • Family Therapy / organization & administration*
  • Humans
  • Interdisciplinary Communication
  • Mental Disorders / therapy*
  • Patient Care Team / organization & administration*
  • Peer Group*
  • Pilot Projects
  • Quality Indicators, Health Care / organization & administration*
  • Social Support*
  • United States