Ticks can transmit different pathogens to humans and animals. Dogs are frequently exposed to tick infestation, which underscores the importance of tick control measures. The objective of this study was to examine the awareness of dog owners regarding tick infestation and tick prophylaxis by a questionnaire survey. During the period from March to December 2010 a total of 616 owners of 670 dogs completed the questionnaire. According to the questionnaire results, 92% of the dogs were previously infested by ticks; 31% of these showed a moderate tick infestation (1-2 ticks a month), almost one in ten dogs was infested by eight or more ticks a month. 17% of the dogs were examined for ticks by the respective owner not at all or only at irregular intervals, 61% of the dogs were examined at least once a day. A tick prophylaxis was performed in 469 dogs (71%). In 353 dogs (53%), registered pharmaceutical products with appropriate label claims were employed. Spot-on products were used most frequently (93%), followed by collars (5%) and sprays (1%).These products were not used as recommended in 56% of the dogs. For further 33% of the dogs, it was not possible to decide if the products were used correctly or not. According to the dog owner statements, tick borne diseases were diagnosed in approximately 2% of the dogs. Dog specific characters, such as coat length, size, age, and walking habits were significant factors influencing the frequency of tick infestation. In summary it can be concluded that nearly every dog in the area of Berlin/Brandenburg is infested by ticks. In the majority of cases the prophylactic and/or therapeutic measures to prevent infestation are not performed correctly.