[Quality management in implementing specialist pediatric palliative home care in Lower Saxony, Germany]

Z Evid Fortbild Qual Gesundhwes. 2012;106(8):584-94. doi: 10.1016/j.zefq.2012.04.002. Epub 2012 May 12.
[Article in German]

Abstract

Background: To provide comprehensive high-quality health care is a great challenge in the context of high specialisation and intensive costs. This problem becomes further aggravated in service areas with low patient numbers and low numbers of specialists. Therefore, a multidimensional approach to quality development was chosen in order to optimise the care of children and adolescents with life-limiting conditions in Lower Saxony, a German federal state with a predominantly rural infrastructure.

Methods: Different service structures were implemented and a classification of service provider's specialisation was defined on the basis of existing references of professional associations. Measures to optimise care were implemented in a process-oriented manner.

Results: High-quality health care can be facilitated by carefully worded requirements concerning the quality of structures combined with optimally designed processes. Parts of the newly implemented paediatric palliative care structures are funded by the statutory health insurance.

MeSH terms

  • Adolescent
  • Child
  • Cooperative Behavior
  • Cost-Benefit Analysis
  • Germany
  • Health Plan Implementation / economics
  • Health Plan Implementation / organization & administration
  • Health Plan Implementation / standards*
  • Home Care Services / economics
  • Home Care Services / organization & administration*
  • Home Care Services / standards*
  • Humans
  • Insurance Coverage / economics
  • Interdisciplinary Communication
  • National Health Programs / economics
  • Palliative Care / economics
  • Palliative Care / organization & administration*
  • Palliative Care / standards*
  • Patient Care Team / economics
  • Patient Care Team / organization & administration
  • Patient Care Team / standards
  • Process Assessment, Health Care / organization & administration
  • Process Assessment, Health Care / standards
  • Rural Health Services / economics
  • Rural Health Services / organization & administration
  • Rural Health Services / standards
  • Societies, Medical
  • Total Quality Management / economics
  • Total Quality Management / organization & administration*
  • Total Quality Management / standards*