Development and assessment of social and emotional competence through simulated patient consultations

Am J Pharm Educ. 2012 Sep 10;76(7):132. doi: 10.5688/ajpe767132.

Abstract

Objective: To determine whether a quantitative tool could be used to measure social emotional competence and whether the development of social emotional competence through a pharmacy practicum course is possible.

Design: First-year pharmacy students completed the Social Emotional Development Inventory (SED-I) online and then participated in a series of mock patient consultations on smoking cessation and nonprescription medication.

Assessment: The 212 students enrolled in the course completed the SED-I. Evaluation of students' performance in the clinical cases using a patient counseling assessment form showed that students' social emotional competencies significantly improved. Observer ratings for "influence" and "connection" on the assessment form predicted student performance in the clinical cases.

Conclusions: Role-play exercises in which students engage in patient consultations can be used to develop social emotional competence in pharmacy students, and the SED-I and a patient counseling assessment form can be used to assess learning and improvement in this area.

Keywords: emotional intelligence; patient simulation; pharmacy education; professional practice.

MeSH terms

  • Adult
  • Clinical Competence*
  • Education, Pharmacy / methods*
  • Emotions*
  • Faculty
  • Female
  • Humans
  • Male
  • Nonprescription Drugs
  • Patient Simulation
  • Smoking Cessation / methods
  • Social Behavior*
  • Students, Pharmacy / psychology*

Substances

  • Nonprescription Drugs