Management capacity assessment for national health programs: a study of RCH program in India

J Health Organ Manag. 2009;23(1):133-42. doi: 10.1108/14777260910942605.

Abstract

Purpose: This paper aims to focus on the management capacity assessment of the Reproductive and Child Health (RCH) program at the state level.

Design/methodology/approach: Based on an extensive literature survey, and discussions with senior officers in charge of RCH program at the central and state level, the authors have developed a conceptual framework for management capacity assessment. Central to their framework are a few determinants of management capacity, a set of indicators to estimate these determinants, and a management capacity assessment tool to be administered by each state. A pilot survey of the management tool in a few states helped the authors to refine each instrument and finalize the same. A suitable management structure is suggested for effective management of the RCH program based on the population in each state.

Findings: The assessment brought out the need to strengthen the planning and monitoring of RCH activities, HR management practices, and inter-departmental coordination.

Practical implications: The Ministry of Health and Family Welfare, Government of India has accepted the management tool and asked each state to administer it. The recommended management structure is used as a guideline by each state to identify the capacity gaps and take necessary steps to augment its management capacity.

Originality/value: The authors' framework to assess the management capacity of RCH program is very comprehensive, the management tool is easy to administer, and assessment of capacity gaps can be made quickly.

MeSH terms

  • Administrative Personnel
  • Child
  • Child Health Services / organization & administration*
  • Female
  • Humans
  • India
  • Maternal Health Services / organization & administration*
  • Models, Organizational
  • National Health Programs / organization & administration*
  • Organizational Objectives
  • Pilot Projects
  • Program Evaluation