Patient satisfaction after removal of skin lesions

J Eur Acad Dermatol Venereol. 2007 Aug;21(7):951-5. doi: 10.1111/j.1468-3083.2007.02146.x.

Abstract

Background: Removal of skin lesions is one of the most common surgical procedures, with the number increasing progressively since the 1980s.

Objective: We tried to evaluate the satisfaction level of patients after removal of skin lesions and to identify the factors influencing it.

Study design: The study group consisted of 138 patients who had skin lesions removed by shaving or primary excision and closure. They were evaluated 1 year after the procedure. Two questionnaires were completed independently by the patient and the surgeon.

Results: The main indication for the procedure was suspicion of malignancy, functional disturbance, or aesthetic reason. The satisfaction level (general and specific areas) for patients who had a malignant tumour removed was similar to those who had a benign tumour removed. Females were less satisfied than males (P = 0.05). Younger people were less satisfied with the aesthetic results (P = 0.007). Patients who had at least one significant side-effect were less satisfied than those who did not mention any side-effects (P = 0.038). The higher the level of patient satisfaction, the higher the level of surgeon satisfaction (P = 0.012).

Conclusion: Skin lesion removal, although considered to be a minor procedure, leaves scars that sometimes disturb the patient. According to our study, the most prevalent population for dissatisfaction is females and young males.

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • Aged, 80 and over
  • Attitude of Health Personnel
  • Esthetics
  • Female
  • Humans
  • Male
  • Middle Aged
  • Patient Satisfaction*
  • Skin Diseases / surgery*
  • Statistics, Nonparametric
  • Surveys and Questionnaires