Acceptance of diabetes education via the telephone

AMIA Annu Symp Proc. 2005:2005:900.

Abstract

Patients require education and information as they engage in self-help, self-care, and disease management activities. The objective of this study was to explore the acceptance of voice technologies in diabetes patient education. Eighteen participants listened to a total of 324 diabetes educational messages and were provided the opportunity to rate the usefulness of each message. This study demonstrated that brief telephone-based education can be acceptable and useful.

MeSH terms

  • Diabetes Mellitus / therapy*
  • Humans
  • Patient Education as Topic / methods*
  • Patient Satisfaction
  • Self Care
  • Telemedicine*
  • Telephone