The role of value in provider-patient-payer relationships

Hosp Top. 2003 Summer;81(3):21-7. doi: 10.1080/00185860309598024.

Abstract

Value is becoming a topic of interest to 3 key players in the healthcare field-patients, payers, and providers. This article examines various value definitions and puts forth a composite value definition incorporating cost, quality, and worth elements. A value triad is created to demonstrate how value can be a linking mechanism between patient, payers and providers. Examples are then provided to assist managers in examining the value associated with payers and patients.

MeSH terms

  • Attitude to Health
  • Cost-Benefit Analysis
  • Health Care Sector / organization & administration*
  • Health Care Sector / standards
  • Health Services Accessibility
  • Humans
  • Interinstitutional Relations
  • Models, Organizational
  • Patient Satisfaction
  • Professional-Patient Relations
  • Social Responsibility*
  • Social Values*
  • Total Quality Management*
  • United States