The oxidation of phenolic substrates with H2O2 catalysed by [MnIV2(mu-O)3(TMTACN)2](PF6)2 1, (TMTACN, 1,4,7-trimethyl-1,4,7-triazacyclononane) has been investigated by use of ESI mass spectrometry. The role of the phenols as one-electron reductants and as co-ligands in the stabilisation and reaction of an intermediate O=MnV species has been analysed and the presence of a variety of manganese species in solution has been explained. Our results lead to a proposed mechanism for the catalytic oxidation of phenols in this system.