In the present paper a process for removal of ions from wastewater or from washing water of contaminated soil by using the weakly basic water-soluble polymer polyethylenimine (PEI) as chelating agent and the Cu(2+) ion as model in combination with an ultrafiltration process was investigated. The complexing agent was preliminarily tested to establish the best operative conditions of the process. Next, ultrafiltration tests by using five different membranes were realised to check membrane performance like flux and rejection. Finally, the possibility for recovering and recycling the polymer was tested in order to obtain an economically sustainable process. Obtained results showed that complexation conditions depends on pH: indeed, at a pH>6 PEI-Cu(2+) complexes are formed, while at pH<3 the decomplexation reaction takes place. Saturation condition is 0.333 mg Cu(2+)/mg PEI, meaning a ratio PEI/Cu(2+)=3(w/w). UF tests showed good results using the PAN 40 kDa membrane reaching an average copper concentration in the permeate of 2 mg/l and a flux of 135.4 and 156.5l/h.m(2) at 2 and 4 bar, respectively. Metal rejection, permeate flow rate, and possibility to regenerating and recycling the polymer makes the polymer-assisted ultrafiltration process (PAUF) very interesting for metal ion removal from waters.