In September 1997, a new family mediation law came into force in Quebec. This law allows couples with children to be provided with the services of a professional mediator while their application for separation, divorce, child custody, spousal or child support is being negotiated and settled or an existing decision is being reviewed. This article presents and discusses the results of a study that compares the practices and results of family mediation under this law with the previous situation. According to the data, the law provides greater access to mediation for low-income couples.