Navigating the territory of job design

Appl Ergon. 2002 May;33(3):197-205. doi: 10.1016/s0003-6870(02)00015-7.

Abstract

Assuming that work contexts are changing and becoming ever more diverse, questions have been raised about the current state and relevance of job design theory. In this paper we review the field of job design from three paradigmatic perspectives, namely, functionalism, interpretivism and critical theory. We point out that the core of job design theory, across all paradigms, has traditionally been concerned with the outcomes of job design, the role of key factors such as control, demand, and skill, and how jobs can be changed. By outlining two scenarios about how work is changing, we argue that, although job design still has a lot to offer (its traditional core concerns are still relevant), it must develop to have a wider appeal and to have more relevance. Finally, we propose how job design can develop as a field. These proposals are based on our belief that job design theory can progress most fully if it draws on a wide range of theories from across different paradigms and from grounded studies of the changing nature of work in diverse occupational contexts.

Publication types

  • Research Support, Non-U.S. Gov't
  • Review

MeSH terms

  • Ergonomics*
  • Humans
  • Job Description
  • Job Satisfaction*
  • Task Performance and Analysis*